General Services

The responsibilities of the General Services Department include residential trash service, operation of the Park Grove Cemetery and maintenance of municipal buildings and property.

The department also oversees the maintenance of all city-owned vehicles, traffic and school zone lights, park lighting, and general electrical repair for municipal buildings. 

Action Center

The City of Broken Arrow's Action Center serves as a central contact point for citizens who wish to report a problem to the City. The Action Center takes the complaint, refers it to the appropriate department for action, and corresponds with the caller concerning any actions taken to resolve the problem or complaint

Report a Problem or Concern Online

Building Maintenance

This division is responsible for the repair, maintenance and light construction needs of all City facilities. It's also responsible for providing custodial services for most City facilities. With 63 various facilities, and more on the way, the Building Maintenance Division is kept very busy meeting the maintenance and service needs of all City Departments.

By using these skilled workers for repair and remodeling projects, the City will be able to meet the needs of a growing work load and staff by keeping facilities in good repair.


Park Grove Cemetery is located on Houston Street (81st) between Elm Place and Aspen. Services performed by the cemetery division workers include grave openings, maintenance of cemetery grounds, showing and selling of cemetery lots and location of gravesites.

View Cemetery Rates

Fleet Maintenance

Fleet Maintenance is responsible for maintaining and repairing the City's fleet of vehicles and construction equipment in such a way as to maximize their availability, serviceability and safety.

The City has a diversified fleet of approximately 1,200 units, including police cars, fire trucks, dump trucks, refuse trucks, tractors, trailers, mowers and a wide variety of construction-related equipment.

To keep those vehicles and equipment in safe and workable condition, a staff of 16 employees works at the Maintenance Center at 1700 W. Detroit. Included are a division chief, two lead mechanics, eight mechanics and two service mechanics. A day shift and an evening shift are utilized to keep down-time to a minimum. This is particularly critical when making repairs on snow plows and sanders, emergency vehicles (police and fire) and refuse trucks.

The division also maintains an inventory of vehicle parts and supplies, and utilizes a computerized management system to monitor and control the City's two fueling sites, schedule preventative maintenance work and repairs.


The Logistics Division of the General Services Department is responsible for procuring goods and services for all City departments in accordance with state and local requirements. Additionally, the division is responsible for warehousing material and supplies for the City. From the warehouse facility at 1700 W Detroit, City crews and departments obtain the materials and supplies they require to accomplish their duties.

The Division’s goal is to provide open, unrestricted competition to purchase products and services which represent the best value for the city.

View Current Bid Opportunities

Signal Maintenance

The Signal Maintenance Division is part of the General Services Department. The division's primary duty is to maintain and repair City traffic signals. Additional maintenance duties include Civil Defense Siren repair, School Zone operation, as well as the repair, construction, and maintenance of City owned street lights located throughout the City. On occasion, the division may be tasked with building new signals.
Report a traffic signal or street light outage online, or call the Action Center at 918-258-3587.

New Flashing Yellow Left Turn Signals

Trash Services (Sanitation Division)

The Sanitation Division is responsible for providing refuse pickup services to more than 33,000 residential solid waste customers. Residents receive twice weekly refuse service, either Monday/Thursday or Tuesday/Friday.
Some interesting stats: Sanitation collects approximately 3,100 tons of refuse monthly. This varies throughout the year based on yard waste. The average Broken Arrow household generates about 203 pounds of solid waste per month.

Beginning December 1, 2016, Broken Arrow Sanitation crews will take solid waste collected to the Covanta Tulsa Renewable Energy Facility. Disposing waste with Covanta is environmentally friendly and is a responsible alternative to landfill disposal.  It will reduce the volume of waste to be disposed by 90 percent and generates valuable renewable energy, resulting in a net reduction of greenhouse gas emissions when compared to conventional landfill practices.

View Additional Service Info